Legal
Legal Information
Privacy Policy, Terms of Service, and important legal information regarding the use of Zartec Host services.
Privacy Policy
Last updated: January 2026
Introduction
ZARTEC LIMITED ("we", "us", "our") operates the website zartechost.co.uk and provides enterprise hosting services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Contact Information: When you submit an enquiry form or contact us via email, we collect your name, company name, email address, phone number (if provided), and the content of your enquiry.
Usage Information: We may collect basic analytics about website visits, including IP addresses, browser types, and pages viewed. This information is used to improve our website and understand visitor patterns.
Service Data: If you become a customer, we collect information necessary to provide hosting services, including technical configuration details, usage metrics, and support communications.
How We Use Your Information
- To respond to enquiries and provide quotations
- To deliver, operate, and maintain hosting services for customers
- To communicate about services, updates, and operational matters
- To improve our website and services
- To comply with legal obligations
Data Protection
We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. We operate with GDPR-conscious procedures and data handling practices.
Data Retention
We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Enquiry data is retained for up to 2 years. Customer data is retained for the duration of the service relationship plus any required retention period.
Your Rights
Under GDPR and UK data protection law, you have rights including:
- Right to access your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
To exercise these rights, contact us at [email protected].
Third-Party Services
We may use third-party services for website analytics and infrastructure operations. These services have their own privacy policies. We do not sell or rent personal data to third parties.
Contact
For privacy-related questions or to exercise your data protection rights, contact us at: [email protected]
Terms of Service
Last updated: January 2026
Acceptance of Terms
By accessing or using the zartechost.co.uk website, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use this website.
Use of Website
This website is provided for informational purposes about Zartec Host services. You may use this website for lawful purposes only.
You agree not to: (a) access or attempt to access systems or data without authorization, (b) interfere with the proper functioning of the website, (c) use automated systems to scrape or download content, or (d) use the website for any illegal or unauthorized purpose.
Service Enquiries
Submitting an enquiry through our contact form or email does not create a service agreement. Services are provided only under formal written agreements following discovery workshops and quotation acceptance.
Intellectual Property
The content on this website, including text, graphics, logos, and software, is the property of ZARTEC LIMITED and is protected by UK and international copyright laws. You may not reproduce, distribute, or create derivative works without written permission.
Service Terms
Hosting services are provided under separate service agreements that specify: (a) service scope and specifications, (b) pricing and payment terms, (c) service level objectives, (d) support procedures, (e) acceptable use policies, and (f) termination conditions. These terms are discussed during the quotation process.
Acceptable Use
For customers using our hosting services, the following uses are prohibited:
- Illegal activities or content
- Malware distribution or hacking activities
- Spam, phishing, or fraudulent activities
- Copyright infringement
- Resource abuse that impacts other customers or infrastructure
- Activities that violate third-party rights
Limitation of Liability
This website is provided "as is" without warranties of any kind. ZARTEC LIMITED is not liable for any indirect, incidental, special, or consequential damages arising from website use. Service liability is governed by individual service agreements.
Modifications
We reserve the right to modify these terms at any time. Continued use of the website after changes constitutes acceptance of modified terms.
Governing Law
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
For questions about these terms, contact: [email protected]
ZARTEC LIMITED (Company No. 15923528)
Registered Office: Office 105 Millennium Business Centre, 3 Humber Road, London, England, NW2 6DW